Confirm a transfer arrived
A client who chose to pay by transfer waits for you. Check your account, then confirm the money arrived or that it didn't.
Step 1: Open Today. Under Awaiting transfer you find each transfer, and whether the client says they sent it.Open Today. Under Awaiting transfer you find each transfer, and whether the client says they sent it.
Step 2: Check your bank or wallet app. If the money arrived, tap Received, add Your note if you like, then tap Received again.Check your bank or wallet app. If the money arrived, click Received, add Your note if you like, then click Received again.
Step 3: If it never came, tap Not received: the booking is cancelled, its time is freed, and the client is told the transfer didn't arrive.If it never came, tap Not received: the booking is cancelled, its time is freed, and the client is told the transfer didn't arrive.
Common questions
The client changed their note while I was confirming
We ask you to look at the new note, then confirm, so you always confirm against the client's latest word.
The client paid cash instead of the transfer
Open the booking in Calendar and record the cash: the awaited transfer is called off and the cash counts.