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For clients

Booking, paying, cancelling and refunds

  • Book an appointmentOpen the provider's link, pick the service and the time, then sign in with a code and confirm. The booking is yours at once.
  • Pay online or in cashDepending on what the provider offers, you pay on arrival, online by card or wallet on Wayl, or by a transfer straight to them.

Managing your booking

  • Cancel your bookingYou can cancel your booking from its page before it starts, and you see what comes back before you confirm.
  • Change your booking's timeYou can move your booking to another time yourself, at no charge, while free cancellation lasts.
  • When do I get my refund?What you paid online goes back from the provider's Wayl store to the same card or wallet, and it's done once Wayl confirms it.
  • Your bookings and your accountAll your bookings with every provider in one place, with your payments, your details and the reminders you get.

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