Pay online or in cash

Depending on what the provider offers, you pay on arrival, online by card or wallet on Wayl, or by a transfer straight to them.

4 steps, 2 minutes

On a phoneOn a computer

Step 1: On Confirm booking, under How would you like to pay?, choose one of the ways shown: Pay on arrival, Pay online, or a transfer.

Screenshot: On Confirm booking, under How would you like to pay?, choose one of the ways shown: Pay on arrival, Pay online, or a transfer.

Step 2: If the provider asks for a deposit, choose under How much now?: Just the deposit or The full amount. The rest is paid at the appointment.

Step 3: To pay online, tap Pay and confirm and pay on Wayl's page with your card or wallet. The money goes to the provider's own store.

Step 4: For a transfer, tap Book and transfer. The booking's page shows where to send it and how much. Once sent, tap I've sent it and add the transaction ID if you like.

Common questions

I booked but didn't finish paying online

Open the booking and pay from there before the time it shows. If the payment doesn't arrive, the time is freed and the booking cancelled, and nothing is taken.

I don't see online payment

The provider chooses the ways they accept. If online payment doesn't show, they don't take it right now.

When is my transfer confirmed?

When the provider finds it in their account and confirms it arrived; you get an email then. Your booking holds meanwhile.

I cancelled a paid booking. How do I get my money back?

You don't need to ask: what you paid up front comes back under the booking's terms. When does it arrive?