Cancel an event date
Cancelling one date of an event cancels every booking on it, gives clients back all they paid online, and emails them.
Step 1: Open Calendar on the date's day, then tap the event and choose Cancel this date.Open Calendar on the date's day, then click the event and choose Cancel this date.
Step 2: Write a Message to clients if you like; it shows in their cancellation email. Then tap Cancel this date.Write a Message to clients if you like; it shows in their cancellation email. Then click Cancel this date.
Step 3: The date and every booking on it are cancelled, it leaves your page, and each client is emailed. The event's other dates stay as they are.The date and every booking on it are cancelled, it leaves your page, and each client is emailed. The event's other dates stay as they are.
Common questions
I only want to change the time, not cancel
Choose Change time or seats instead: the bookings move with the date, clients are emailed, and they can cancel free for 48 hours.
Can I cancel just one booking?
Not from your dashboard yet. The client cancels their own booking from its page, and you can ask them to on WhatsApp.